Shipping Policy

Shipping Policy

We aim to process and deliver every order as quickly and reliably as possible.

Order Processing

Orders are generally processed within 1–3 business days, excluding weekends and public holidays. During peak periods or major promotions, processing may take slightly longer.

Estimated Delivery Times

Most orders arrive within approximately 7–15 business days after dispatch. Delivery estimates can vary depending on destination, carrier delays, customs processing, weather, and other circumstances outside our control.

Tracking

When tracking is available, tracking details will be sent to the email address used at checkout. It can take 2–5 business days after dispatch for tracking information to begin updating.

Multiple Packages

If your order contains multiple items, they may occasionally ship separately and arrive at different times. You will not be charged additional shipping solely because an order is split into multiple parcels.

Address Accuracy

Please make sure your shipping address is complete and correct before placing your order. If you notice an error, contact us immediately at leericeanl316@outlook.com. We cannot guarantee address changes after an order has entered processing.

Delayed, Lost, or Damaged Packages

If your order has not arrived within a reasonable period after the estimated delivery window, or if it arrives damaged, contact us at leericeanl316@outlook.com with your order number. We will review the issue and work with you toward an appropriate resolution.

Customs, Duties, and Taxes

Depending on your delivery country, customs duties, import taxes, or other charges may apply. Unless stated otherwise at checkout, these charges are the responsibility of the recipient.

Contact

For shipping questions, contact leericeanl316@outlook.com.